1. Information We Collect 

To provide you with a seamless shopping experience, we collect the following types of data:

    Identity Data: Name, date of birth (for anniversary/birthday offers), and gender.    

    Contact Data: Billing address, delivery address, email address, and phone numbers.

    Financial Data: Payment card details and bank account information (processed securely through encrypted payment gateways; we do not store your full CVV or passwords).

    Transaction Data: Details about payments to and from you and details of products you have purchased from us.

    KYC Data: For high-value transactions (as per Indian government regulations for gold/silver), we may require PAN card details or other government-issued IDs.

2. How We Use Your Data

We use your information only for legitimate business purposes, including:

    Order Processing: To manage your purchase, deliveries, and returns.

    Customer Support: To respond to your inquiries or repair requests.

    Marketing: To send you updates on new jewelry collections or seasonal offers (you can opt-out at any time).

    Security: To detect and prevent fraudulent transactions.

3. Data Protection and Safety

We take the security of your precious purchases and personal data seriously:

    SSL Encryption: Our website uses Secure Socket Layer (SSL) technology to encrypt your data during transmission.

    Secure Payments: We partner with PCI-DSS compliant payment gateways to ensure your financial data is handled according to global security standards.

    Access Control: Access to your personal data is strictly limited to employees and partners who need the information to perform a specific job (e.g., the delivery courier).

4. Sharing with Third Parties

We do not sell your data to third parties. We only share information with trusted partners essential to our operations:

    Logistics Partners: To deliver your jewelry safely to your doorstep.

    Payment Processors: To facilitate secure transactions.

    Regulatory Authorities: When required by law (e.g., for taxation or anti-money laundering compliance).

5. Your Rights

Under the DPDP(Digital Personal Data Protection) Act, you have the right to:

    Access & Correct: Request a copy of the data we hold or ask us to correct inaccuracies.

    Erasure: Ask us to delete your data when it is no longer needed for the purpose it was collected.

    Withdraw Consent: Opt-out of marketing communications at any time.

6. Cookies

We use cookies to enhance your browsing experience, remember your shopping cart items, and analyze website traffic. You can choose to disable cookies through your browser settings, though this may limit website functionality.